We will reply your message within 48 hours. If you do not receive our reply within 48 hours, pls. Post a message again because sometimes our message system may block some emails. If you are satisfied with our service, pls.Our aim is to provide Top Level Customer Service, your recognition will encourage us greatly and serve you better. We strive to keep all our customers satisfy. We are always happy to answer your questions or resolve any issues you might have with the item you order. Questions will be answered within 48 hours normally. There is time difference, so please give us a little more time to help you. Your feedback is critical to our success! This item is in the category "Home & Garden\Yard, Garden & Outdoor Living\Garden Structures & Shade\Arbors & Arches". The seller is "ziblook" and is located in this country: US. This item can be shipped to United States.